Frequently asked questions

Questions people actually ask

Do I need to talk to anyone to try this?

No. The free structured-extraction demo runs without an account, a card or a call.

What does it cost?

The free tier is free forever. Paid plans start at $690 per month.

Who is this actually for?

Product leaders and heads of customer experience at 100 to 3,000 person software and subscription companies, where feedback arrives through six channels and is synthesised by nobody.

What problem does it solve?

Customer feedback arrives in support tickets, app store reviews, sales call recordings, churn surveys, community posts and account manager notes, and it is read by different people who each form an impression.

Can I get my data out?

Yes. You can download everything as a JSON file from your account settings at any time, and deleting your account deletes your data.

Why should I trust the result?

You see the exact structured output and what the call cost, so nothing sits between your input and the result.